Our Services
Full Management
If you require your property to completely managed from tenanting your property right through to the ongoing management then our Full Management Service is for you. We take care of all the worries including advertising the property, vetting potential tenants, collecting the rent, right through to booking all the property maintenance.
The Services
The Benefits
You receive excellent property and tenant management taking the hassle out of owning residential rental properties.
More
The Fees
The Services
Marketing Your Property
Phoenix Property Management Limited specializes in advertising rental properties to find quality tenants. This includes photographing the property, highlighting the properties selling points and using and expertise to correctly price the weekly rental rate. Properties are listed on both Trade Me and Harcourt’s websites, our window cards and office hand outs.
Tenant Selection
One of the most important aspects of letting your property is ensuring good quality tenants that both care for your property and have the ability to pay the rent. Phoenix Property Management Limited has thorough procedures and screens all potential tenants, through appropriate reference checks. This mean we can make informed decisions to find the right candidates for your property.
Comprehensive Ingoing/Outgoing Inspection
A trained property manager will carry out a thorough inspection at the start and end of each tenancy. This ensuring that your property is left in a good condition and any outstanding issues can be dealt with. Our property managers have an eye for detail and will ensure that your property is maintained with the highest level of care.
Routine Inspections
Throughout each tenancy we complete inspections every 16 weeks (or 12 weeks if required for insurance purposes). This means that you are regularly being kept informed about your property and any problems or upcoming maintenance issues are dealt with promptly.
Rent Collection
We closely monitor all rent payments from your tenants. If any rental payments are missed Phoenix Property Management Limited works with the tenants to collect all money. Appropriate procedures are promptly followed if the tenants continue to miss payments for immediate payment of arrears.
Bond Collection/Administration
Phoenix Property Management Limited will take care of collection and lodgment of bonds regarding your property
Detailed Financial Reporting
Our property owners receive a monthly statement relating to financial aspects of the property. This reviews and details the rental income and all maintenance expenses for your property.
Leading Communication
Phoenix Property Management Limited understands how important your investment property is. We pride ourselves in leading communication by maintaining a frequent dialog with each owner.
Maintenance and Repairs
Phoenix Property Management Limited offers an on call repair and maintenance service, your tenants can call us with any problems immediately and know we will deal with the issues efficiently and promptly.
Residential Tenancies Act
All tenants and landlords are bound by the Residential Tenancies Act; this will ensure you get maximum legal protection when letting your property. Our property managers are completely trained and up to date in the provisions of this Act. The Act is a highly specialized piece of legislation and requires property managers to be competent and thorough when dealing with all tenants and rental properties.
Tenancy Tribunal/Mediation
Our property managers are skilled in dealing with the difficulties of the tenancy tribunal. This requires knowledge and confidence to complete precise property condition report, how to recover any outstanding debts and the correct procedure to the termination of current tenancies.
The Benefits
You receive excellent property and tenant management taking the hassle out of owning residential rental properties.
• You know that your property is in good hands.
• You are kept up to date and well informed about your property, protecting your investment and rental incomes.
• No hassles of rent collection from current tenants.
• No late night or weekend calls from the tenants when things go wrong.
• A professional and expert service from a company that has integrity and excellent financial reporting systems.
• We deal in all suburbs in Christchurch and with rental properties in every investment category.
• You will be expertly represented in all matters concerning the tenancy and your investment.
• Phoenix Property managers are fully conversant with the Residential Tenancies Act
• We will skillfully negotiate on your behalf to achieve the highest possible rent
The Fees
| Ingoing Comprehensive Inspection: | With our Compliments | |
| Outgoing Comprehensive Inspection: | With our Compliments | |
| Financial Year Summary: | With our Compliments | |
| Month End Statements: | With our Compliments | |
| Postage or Email of Statements: | With our Compliments | |
| Rental Appraisals: | With our Compliments | |
| Tenancy Mediation and Tribunal Attendance: | With our Compliments | |
| Tenancy Mediation and Tribunal Application Fee | $20.44 | |
| Management Fee: | 8 % + GST of Gross Rents Received | |
| Repairs & Maintenance Fee: | 8 % + GST of Invoice Received | |
| Routine Inspection Fee: | $35.00 + GST | |
| Fixed Term Lease Renewal Fee: | $50.00 + GST | |
| Advertising: | $99.00 | |
| Credit Checks on Ingoing Tenants: | $15.00 Per Applicant Checked. | |
| Prices are as per the Residential Management Contract. As per the contract we maintain the right to review fees by giving one months notice | ||